Careers.

Work with us.

About us

IVF Media is an international media group. Our mission is to support and assist patients battling infertility. We began in 2012 as a small start-up. Today, we are leaders in our industry in the UK and Ireland, and our websites are available in four languages. We ensure that infertility treatment abroad is accessible to everyone – focusing on a quality life for our patients.

If you’re looking for a place where work is more than just duties, it’s also a true mission full of inspiration and growth opportunities, then you’re looking for us!

What else makes us stand out among workplaces?

It’s undoubtedly our fantastic team, who bring an unmatched spirit of “team spirit.” We all work with passion and dedication!

In our work, there’s no boredom or corporate style – exciting things happen here! And, importantly, each of us feels that we’re part of something special and meaningful.

We’re proud of our international partnerships and relationships that open doors to many cultures and broaden our horizons. There’s no room for boredom here. 😊

Current Openings

What will your work entail?

As a Junior Patient Advocate, you’ll be the first point of contact for patients seeking guidance on their IVF journey. Your role will involve communicating with patients via email, chat, and calls, helping them navigate their options and choose the best clinic for their needs. You’ll also gather and analyze patient feedback to continuously improve their experience while building and maintaining a knowledge base of clinics and processes. 

In the first month:

  • You’ll gain thorough knowledge about our organization, partner clinics, and the IVF abroad process.
  • You’ll become familiar with your responsibilities and undergo a comprehensive onboarding process, including training on patient care, communication, and clinic offerings.
  • You’ll learn to use the tools and platforms needed for your role, including CRM systems and scheduling tools.
  • You’ll shadow the Head of Patient Experience to understand best practices in patient communication and support.

In 2+ months:

  • You’ll start to independently handle patient inquiries via email, chat, and calls (in French), guiding them through their IVF journey.
  • You’ll start to assist patients in selecting the best clinic for their needs based on their personal preferences and circumstances.
  • You’ll contribute to building and maintaining the internal and external knowledge base.
  • You’ll gather and report patient feedback, providing insights to improve processes and the patient journey.
  • You’ll start meeting individual goals such as reply time, patient satisfaction, and consultation conversion rates.

In 6+ months: 

  • You’ll become a trusted advisor to patients, building strong relationships and providing guidance.
  • You’ll start taking on more independent projects to enhance patient care, such as developing new educational materials or refining internal workflows.
  • You’ll analyze patient feedback and clinic performance data, proposing solutions and improvements to enhance the patient experience.
  • You’ll collaborate with other departments to achieve team goals, such as reducing the time between inquiries and treatment.
  • You’ll contribute to shaping the patient journey and sharing best practices across the organization.

What we are looking for:

  • Exceptional people skills and a relationship-building mindset.
  • High empathy and the ability to connect with patients from diverse backgrounds.
  • Strong communication skills in French (min. C1). Additional languages are a bonus!
  • Prior experience in customer service or customer support is a plus.
  • Research skills and the ability to handle inquiries effectively.
  • Willingness to work at least two weekends a month (days off provided during the week if weekends are worked).
  • Availability to come to the office in Gdańsk twice a month (plus during the training period).

What we are offering:

  • 20–26 days of holidays, adjusted according to your prior work experience.
  • A laptop for your work needs.
  • A supportive, international team with autonomy and trust in your role.
  • Work with great people in an atmosphere of collaboration and mutual respect.
  • Real influence on shaping patient experiences and processes.
  • Full onboarding and regular training sessions.
  • Remote work with occasional days in the office. 
  • Free parking.

Recruitment process:

  1. Online Task – Short, role-specific task designed to give us insight into your skills and approach. This will be shared with selected candidates after the initial application review.
  2. Meeting with Joanna Jewell – Head of Patient Experience and potential supervisor (at our office in Gdańsk, Al. Zwycięstwa 13A or online).
  3. DISC D3 Test with Agnieszka Myśliwczyk (online, about 30 minutes) – Discover more about yourself and how your profile aligns with the role.
  4. Final Meeting – With Jakub Dejewski (CEO), Aleksander Wiecki (CMO) and Joanna Jewell (at our office in Gdańsk, Al. Zwycięstwa 13A). We’ll make a mutual decision and shake on it.
Salary: 2,000 EUR - B2B contract

How to apply?

Please send us a message at career@ivfmedia.org and attach your CV.

What will your work entail?

As a Junior Patient Advocate, you’ll be the first point of contact for patients seeking guidance on their IVF journey. Your role will involve communicating with patients via email, chat, and calls, helping them navigate their options and choose the best clinic for their needs. You’ll also gather and analyze patient feedback to continuously improve their experience while building and maintaining a knowledge base of clinics and processes. 

In the first month:

  • You’ll gain thorough knowledge about our organization, partner clinics, and the IVF abroad process.
  • You’ll become familiar with your responsibilities and undergo a comprehensive onboarding process, including training on patient care, communication, and clinic offerings.
  • You’ll learn to use the tools and platforms needed for your role, including CRM systems and scheduling tools.
  • You’ll shadow the Head of Patient Experience to understand best practices in patient communication and support.

In 2+ months:

  • You’ll start to independently handle patient inquiries via email, chat, and calls (in Italian), guiding them through their IVF journey.
  • You’ll start to assist patients in selecting the best clinic for their needs based on their personal preferences and circumstances.
  • You’ll contribute to building and maintaining the internal and external knowledge base.
  • You’ll gather and report patient feedback, providing insights to improve processes and the patient journey.
  • You’ll start meeting individual goals such as reply time, patient satisfaction, and consultation conversion rates.

In 6+ months: 

  • You’ll become a trusted advisor to patients, building strong relationships and providing guidance.
  • You’ll start taking on more independent projects to enhance patient care, such as developing new educational materials or refining internal workflows.
  • You’ll analyze patient feedback and clinic performance data, proposing solutions and improvements to enhance the patient experience.
  • You’ll collaborate with other departments to achieve team goals, such as reducing the time between inquiries and treatment.
  • You’ll contribute to shaping the patient journey and sharing best practices across the organization.

What we are looking for:

  • Exceptional people skills and a relationship-building mindset.
  • High empathy and the ability to connect with patients from diverse backgrounds.
  • Strong communication skills in Italian (min. C1). Additional languages are a bonus!
  • Prior experience in customer service or customer support is a plus.
  • Research skills and the ability to handle inquiries effectively.
  • Willingness to work at least two weekends a month (days off provided during the week if weekends are worked).
  • Availability to come to the office in Gdańsk twice a month (plus during the training period).

What we are offering:

  • 20–26 days of holidays, adjusted according to your prior work experience.
  • A laptop for your work needs.
  • A supportive, international team with autonomy and trust in your role.
  • Work with great people in an atmosphere of collaboration and mutual respect.
  • Real influence on shaping patient experiences and processes.
  • Full onboarding and regular training sessions.
  • Remote work with occasional days in the office. 
  • Free parking.

Recruitment process:

  1. Online Task – Short, role-specific task designed to give us insight into your skills and approach. This will be shared with selected candidates after the initial application review.
  2. Meeting with Joanna Jewell – Head of Patient Experience and potential supervisor (at our office in Gdańsk, Al. Zwycięstwa 13A or online).
  3. DISC D3 Test with Agnieszka Myśliwczyk (online, about 30 minutes) – Discover more about yourself and how your profile aligns with the role.
  4. Final Meeting – With Jakub Dejewski (CEO), Aleksander Wiecki (CMO) and Joanna Jewell (at our office in Gdańsk, Al. Zwycięstwa 13A). We’ll make a mutual decision and shake on it.
Salary: 2,000 EUR - B2B contract

How to apply?

Please send us a message at career@ivfmedia.org and attach your CV.

What will your work entail?

As a Junior Patient Advocate, you’ll be the first point of contact for patients seeking guidance on their IVF journey. Your role will involve communicating with patients via email, chat, and calls, helping them navigate their options and choose the best clinic for their needs. You’ll also gather and analyze patient feedback to continuously improve their experience while building and maintaining a knowledge base of clinics and processes. 

In the first month:

  • You’ll gain thorough knowledge about our organization, partner clinics, and the IVF abroad process.
  • You’ll become familiar with your responsibilities and undergo a comprehensive onboarding process, including training on patient care, communication, and clinic offerings.
  • You’ll learn to use the tools and platforms needed for your role, including CRM systems and scheduling tools.
  • You’ll shadow the Head of Patient Experience to understand best practices in patient communication and support.

In 2+ months:

  • You’ll start to independently handle patient inquiries via email, chat, and calls (in German), guiding them through their IVF journey.
  • You’ll start to assist patients in selecting the best clinic for their needs based on their personal preferences and circumstances.
  • You’ll contribute to building and maintaining the internal and external knowledge base.
  • You’ll gather and report patient feedback, providing insights to improve processes and the patient journey.
  • You’ll start meeting individual goals such as reply time, patient satisfaction, and consultation conversion rates.

In 6+ months: 

  • You’ll become a trusted advisor to patients, building strong relationships and providing guidance.
  • You’ll start taking on more independent projects to enhance patient care, such as developing new educational materials or refining internal workflows.
  • You’ll analyze patient feedback and clinic performance data, proposing solutions and improvements to enhance the patient experience.
  • You’ll collaborate with other departments to achieve team goals, such as reducing the time between inquiries and treatment.
  • You’ll contribute to shaping the patient journey and sharing best practices across the organization.

What we are looking for:

  • Exceptional people skills and a relationship-building mindset.
  • High empathy and the ability to connect with patients from diverse backgrounds.
  • Strong communication skills in German (min. C1). Additional languages are a bonus!
  • Prior experience in customer service or customer support is a plus.
  • Research skills and the ability to handle inquiries effectively.
  • Willingness to work at least two weekends a month (days off provided during the week if weekends are worked).
  • Availability to come to the office in Gdańsk twice a month (plus during the training period).

What we are offering:

  • 20–26 days of holidays, adjusted according to your prior work experience.
  • A laptop for your work needs.
  • A supportive, international team with autonomy and trust in your role.
  • Work with great people in an atmosphere of collaboration and mutual respect.
  • Real influence on shaping patient experiences and processes.
  • Full onboarding and regular training sessions.
  • Remote work with occasional days in the office. 
  • Free parking.

Recruitment process:

  1. Online Task – Short, role-specific task designed to give us insight into your skills and approach. This will be shared with selected candidates after the initial application review.
  2. Meeting with Joanna Jewell – Head of Patient Experience and potential supervisor (at our office in Gdańsk, Al. Zwycięstwa 13A or online).
  3. DISC D3 Test with Agnieszka Myśliwczyk (online, about 30 minutes) – Discover more about yourself and how your profile aligns with the role.
  4. Final Meeting – With Jakub Dejewski (CEO), Aleksander Wiecki (CMO) and Joanna Jewell (at our office in Gdańsk, Al. Zwycięstwa 13A). We’ll make a mutual decision and shake on it.
Salary: 2,000 EUR - B2B contract

How to apply?

Please send us a message at career@ivfmedia.org and attach your CV.

What will your work entail?

As a Junior Online Marketing Specialist, you will be responsible for website administration, including managing content on WordPress or learning how to do so. You’ll design and create social media graphics and video reels aligned with the latest trends, using tools like Canva, Photoshop, CapCut, or InShot. Additionally, you’ll handle CRM and CMS systems, perform data analysis and reporting. Creativity, attention to detail, and a strong understanding of social media trends will be essential, along with excellent communication skills in English.

 

In the first 3 months:

  • You’ll gain thorough knowledge about our organization, partner clinics, and the IVF abroad process.
  • You’ll become familiar with the social media tools, platforms, accounts and brands we use 
  • You’ll become familiar with your responsibilities and undergo a comprehensive onboarding process, including training 
  • You’ll meet managers to discuss their business goals and expectations
  • You’ll start to set up systems and processes for managing accounts
  • You’ll start to create content calendar/plans, analysing engagement data, and spotting patterns in customer interactions.

In 3+ months: 

  • You’ll start to create a SM effective strategies to promote our brands, engage with the audience, build a loyal following, and drive business growth
  • You’ll start taking on independent projects 
  • You’ll collaborate with other departments to achieve team goals

What we’re looking for:

  • Experience in website administration (WordPress; or being ready to learn).
  • Ability to design and create social media graphics and video reels according to the newest trends.
  • Familiarity with CRM and CMS systems, as well as data analysis and reporting skills. 
  • Time management, communication, and teamwork skills, along with the ability to work independently. 
  • Creativity, attention to detail, aesthetic sense, initiative, and flexibility. 
  • Fluent English in speaking and writing (C1-C2). 
  • Knowledge of Canva, Photoshop, CapCut, InShot, AI tools or other image/video editing apps.
  • Understanding social media and social media trends. 

What we are offering:

  • Meaningful work 
  • 20-26 days of holiday (adjusted accordingly to your prior work experience) 
  • Laptop 
  • Hybrid work (2 days in the office) 
  • Real influence and trust 
  • Work in an international environment 
  • Work with great people 🙂 
  • Support and autonomy in action 
  • Free parking 

Recruitment process:

  1. Screening meeting (30-45 minutes, online) – we’d like to get to know you and tell you more about us and the role. 
  2. Meeting with Dorota Walas (30-45 minutes, online) – potential supervisor.
  3. DISC D3 test with Agnieszka Myśliwczyk (online, about 30 minutes). Learn more about yourself and how you fit into the role. 
  4. Meeting with Jakub Dejewski – CEO and Aleksander Wiecki – CMO (at the office in Gdańsk, Al. Zwycięstwa 13A), followed by a mutual decision. 🤝
Salary: 1,500 EUR - B2B contract

How to apply?

Please send us a message at career@ivfmedia.org and attach your CV.

What will your work entail?

  • Developing, guiding, and monitoring an organization’s presence across multiple social media platforms (Instagram, LinkedIn, Facebook, Tik-Tok).
  • Designing and creating visually cohesive and trend-aware graphics, images, video reels and other visual content to enhance brand identity and engagement.
  • Implementing social media content plans, analysing engagement data, and spotting patterns in customer interactions.
  • Creating and implementing effective strategies to promote a brand’s products or services on various social media platforms.
  • Engaging with the audience, building a loyal following, and driving business growth
  • Identifying the right content and target groups for paid campaigns and managing paid promotions

 

In the first 3 months:

  • You’ll gain thorough knowledge about our organization, partner clinics, and the IVF abroad process.
  • You’ll become familiar with the social media tools, platforms, accounts and brands we use 
  • You’ll become familiar with your responsibilities and undergo a comprehensive onboarding process, including training 
  • You’ll meet managers to discuss their business goals and expectations
  • You’ll start to set up systems and processes for managing accounts
  • You’ll start to create content calendar/plans, analysing engagement data, and spotting patterns in customer interactions.

In 3+ months: 

  • You’ll start to create a SM effective strategies to promote our brands, engage with the audience, build a loyal following, and drive business growth
  • You’ll start taking on independent projects 
  • You’ll collaborate with other departments to achieve team goals

What we’re looking for:

  • Experience in website administration (WordPress; or being ready to learn).
  • Ability to design and create social media graphics and video reels according to the newest trends.
  • Familiarity with CRM and CMS systems, as well as data analysis and reporting skills. 
  • Time management, communication, and teamwork skills, along with the ability to work independently. 
  • Creativity, attention to detail, aesthetic sense, initiative, and flexibility. 
  • Fluent English in speaking and writing (C1-C2). 
  • Knowledge of Canva, Photoshop, CapCut, InShot, AI tools or other image/video editing apps.
  • Understanding social media and social media trends. 

What we are offering:

  • Meaningful work 
  • 20-26 days of holiday (adjusted accordingly to your prior work experience) 
  • Laptop 
  • Hybrid work (2 days in the office) 
  • Real influence and trust 
  • Work in an international environment 
  • Work with great people 🙂 
  • Support and autonomy in action 
  • Free parking 

Recruitment process:

  1. Screening meeting (30-45 minutes, online) – we’d like to get to know you and tell you more about us and the role. 
  2. Meeting with Dorota Walas (30-45 minutes, online) – potential supervisor.
  3. DISC D3 test with Agnieszka Myśliwczyk (online, about 30 minutes). Learn more about yourself and how you fit into the role. 
  4. Meeting with Jakub Dejewski – CEO and Aleksander Wiecki – CMO (at the office in Gdańsk, Al. Zwycięstwa 13A), followed by a mutual decision. 🤝 
Salary: 3,000 EUR - B2B contract

How to apply?

Please send us a message at career@ivfmedia.org and attach your CV.

What will your work involve?

In the first 3 months:

  • Learn about our working environment, including our websites—how they function, their target audience, and design structure.
  • Understand how our websites are configured, where they are hosted, and the external platforms we use.
  • Get familiar with the key functionalities of our sites, especially those driving conversions and subscriber acquisition.
  • Learn which tools, plugins, and external services we use within the WordPress ecosystem.
  • Understand how we track website performance through GTM, GA4, and Google Search Console.
  • Implement and deploy your first website updates based on agreed specifications.
  • Conduct an analysis of website speed on mobile devices and propose solutions for optimization.
  • Be responsible for adjusting website layouts (language versions) for the world’s largest educational platform for patients, using the English version as a reference.

In 3–6 months:

  • Implement website updates based on predefined templates or agreed specifications.
  • Design and develop landing pages and advertising elements, including pop-ups and banners to support our campaigns.
  • Analyze all websites in our portfolio in terms of layout, UX, and performance, and propose improvements based on your findings.

In 6–12+ months:

  • Maintain consistent solutions and functionalities across all our websites.
  • Oversee all new graphic and functional website projects.
  • Optimize websites to enhance user engagement and increase conversion rates.
  • Propose and implement layout and UX changes across all sites based on agreed strategies.

What we expect:

  • At least 2 years of experience in designing and developing websites, landing pages, and user functionalities in the WordPress environment.
  • (Bonus) Experience in UX analysis and design for websites.
  • Strong aesthetic sense and ability to think creatively.
  • Proficiency in Elementor and other popular WordPress plugins.
  • Experience with dynamic content websites using ACF, custom taxonomies, and similar tools.
  • Technical knowledge of WordPress, including hosting, configuration, security, and performance optimization.
  • Proficiency in HTML5, CSS3, SCSS, PHP 8+, MySQL, JS, and other relevant technologies to collaborate effectively with developers.
  • Initiative and proactivity in identifying new opportunities for website development.
  • Fluency in English (spoken and written) for collaboration with international clients.

What we offer:

  • Salary: 12,000 PLN (B2B contract)
  • Hybrid work (1 day per week in the Gdańsk office).
  • Mission-driven work with real impact.
  • Holiday time based on previous work experience.
  • A laptop for your work needs.
  • Real influence on solutions and development strategies.
  • Work in an international environment.
  • A supportive and independent work culture.

Recruitment process:

  1. Online Task – Short, role-specific task designed to give us insight into your skills and approach. This will be shared with selected candidates after the initial application review.
  2. Meeting with Aleksander Wiecki (CMO) – Your potential supervisor (in our Gdańsk office, Al. Zwycięstwa 13A)
  3. DISC D3 Test with Agnieszka Myśliwczyk (online, about 30 minutes) – Discover more about yourself and how your profile aligns with the role.
  4. Final Meeting with Jakub Dejewski (CEO) & Aleksander Wiecki (CMO) – In our Gdańsk office, where we make the final decision together. 🤝

How to apply?

Please send us a message at career@ivfmedia.org and attach your CV.

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IVF MEDIA Ltd.
Suite 10732, 26/27 Upper Pembroke Street, Dublin, D02 X361, Ireland
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